The purpose of this position is to manage all aspects and functions in the Florida Blue Retail Center to ensure that the customer's experience is meaningful, informative, supportive in center encounters that result in high customer satisfaction. Important Information This is a hybrid position with leadership and managerial oversight of 5 locations to include Kissimmee, E.

Understand strategic direction of the business unit and organization and provide guidance to senior management based on subject matter expertise. Represent as the business lead for high profile, high risk, multi million dollar program initiatives such as; Provider Interoperability (~$6M), CMS/ONC Interoperability APIs (~$9M), Availity Strategic Initiatives (~$1M), WebTPA,

Participate in the design and execution of research on various projects ranging from exploratory research to concept validation. Collaborate effectively with interaction and visual designers within the Experience Design team to deliver formative and summative research in cadence with the team's design process. Work on cross functional product teams, partnering closely wit

The Telesales Business Analyst is responsible for providing 3rd party data insights and reporting to the Telesales leadership team and provide peer or leadership support as needed on existing projects. Analysts will understand pain points, identify gaps in channel performance, and execute process improvement initiatives to support increased sales conversion rates and impr

Serve as a liaison between internal clients and functional departments; help clients achieve their objectives by serving as a resource in the interpretation, application and compliance with internal and external laws, regulations, policies, procedures, standards, and practices. Identify risks, evaluate controls, and prepare findings and recommendations. Implement complian

The Delivery System Coordinator is to support the contracting process, facilitate necessary paperwork and support key group maintenance for the Network teams. Important to Know Remote opportunity Start in May/June You will continue to receive military pay and benefits during this internship. What Will You Be Doing The essential functions listed represent the major duties

The User Research Analyst Intern will assist in unearthing customer insights in order to guide the experience. The User Research Analyst Intern provides actionable and meaningful data driven insights that represent the voice of multiple users. You collaborate across development, design, and marketing teams to evaluate current and upcoming user research needs that help to

The position of Sourcing Manager requires talented, experienced, professionals with good business acumen, legal acuity, product knowledge, project management and organization skills. These skills, combined with a suite of competencies designed to successfully navigate the enterprise and vendor community, are necessary to produce well constructed, mid to higher complexity

The Florida Blue Commercial Market Area maintains profitable growth delivered through competitively priced, locally tailored medical products and services that provide a clearly superior value to our group and individual customers. We are actively seeking a Sales Ops Business Analyst for our Commercial Market Area that can design and construct processes to automate data r

This position manages SIU staff who are responsible for complaint or case investigations involving fraud, waste and abuse allegations which are moderate to complex. This position will involve oversight functions to ensure appropriate regulatory and compliance requirements are met and high quality outcomes are achieved. Included in responsibilities are mentoring and develo

The Sr Director Sales Distribution & Channel Strategy is a critical leadership role serving as the primary lead driving distribution strategy and channel performance for all distribution channels that support GuideWell Commercial Markets. This role is responsible for defining the key requirements to achieve various market objectives while managing channel conflict and ens

Consultants are seasoned, subject matter experts who apply specialized knowledge, typically as an individual contributor, in matters that require special interpretation or expertise. Incumbents use their discipline specific and/or institutional knowledge to perform department activities. They participate in and/or lead critical, high risk, complex initiatives, programs an

This Bilingual BCBS Association Affairs Consultant will be partnering and supporting our affiliate companies. What are the Key Responsibilities Serve as a liaison between internal clients and the BCBS Association and Blue Plans; help customers achieve their objectives by serving as a subject matter expert in the interpretation, application and compliance with BCBSA regula

The Administrative Cost Structure Consultant, reporting to the Director of Administrative Cost Structure, is responsible for enterprise cost structure analysis and performance management. This responsibility is comprised of administrative cost structure assessment and improvement opportunity identification, annual budget development support and long term target setting an

The purpose of this position is to support a retail store customer experience that is conducive to sales, retention and customer loyalty. Essential Functions Help ensure all customers (walk in, telephonic or electronic) are warmly greeted, their needs are assessed quickly and they are referred to the appropriate setting, person, information or tools to address their needs