Job Description Radius Global Solutions LLC, is hiring experienced Third Party Debt Collectors to join our Jacksonville, FL. Team!
The Third Party Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts.
Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.
Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.
Prepare correspondence on delinquent accounts.
Research disputed delinquent account balances and makes necessary corrections.
Review collection up unit and changes account status based on established procedures.
Review accounts to be recommended for closure and assists in report preparation.
Participate in regular meetings and communicates opportunities for process improvement.
All other duties as assigned.
Medical Benefits including Health, Dental & Vision Employer paid life insurance
Paid Time off Paid Holidays
Employee Referral Bonuses
Business Casual Dress Code
Previous Third Party Collections experience is preferred
Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus
Regular attendance and adherence to a set schedule, which includes breaks and lunches.
High School diploma or equivalent required, some post-secondary education preferred.
Strong oral communication and interpersonal skills required.
Excellent computer navigation skills required.
Experience using CRS and automated dialers preferred.
Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.
Position pays an hourly rate PLUS monthly commission/bonus structure upwards of 25% for everything collected with NO cap.
**Background checks and drug screens are performed. EEO